How we work

We offer a shop at home service were we come to the customer, a service which works for us and the customer. We offer the quality in both products and service. Since we don’t have to maintain a showroom, the savings can be passed on to the customer, yet a very personal service is still at the top of our priorities. Initial contact establishes what the customer is looking for, followed by a home visit, with as many samples as required – even if it means 20 books to look through before deciding on the perfect flooring.

Our design service for products such as Amtico and Karndean to name a few, is very popular, again facilitated by going out to the customer and being able to visualise exactly what you are hoping to achieve. Colour matching with existing décor and soft furnishing is given, while making those decisions at your leisure in the relaxed atmosphere of your own home is easy, especially when provided with expert advise and the guarantee of qualified fitters.

There is no pressured selling and often we leave the samples so they can be viewed in a variety of light conditions.

It benefits us as we would have to go to the customers home to measure up, so why no bring the samples along at this time. It benefits the customer as they decide when they need us to come, and they are not wasting their precious family time going from shop to shop with maybe kids in tow.